Dental Office Administrator
More than just Continuing Education, our expert workshop series is an investment in your future.
Designed for experienced Office Managers and Lead Administrators, our Dental Office Administrator workshop provides an opportunity for practice owners to enhance the caliber of performance and professionalism exhibited within their office setting.
Invest in the future of your team and practice.
A successful dentist understands the significance of a great office administrator. This single position can help to facilitate a smooth-running, productive practice or can perpetuate a disorganized and stressed environment with dissatisfied staff and patients.
An effective office administrator must be a problem solver, an empowering leader, a skilled communicator and a trustworthy business-minded partner.
What Your Team Will Learn
This workshop provides the office manager or administrator with the confidence, knowledge and tools to:
- Organize and conduct a successful and effective morning alignment meeting focused on:
- case management
- existing patient retention
- internal marketing opportunities
- Develop processes to support a relationship-based practice protocol using proven language skills and scripting
- Provide your team with the customer service training and skills necessary in order to exceed the service expectations of new and existing patients consistently
- Prepare a comprehensive treatment plan template that is ready for patient discussion, includes financial options, scheduling and follow-up tracking protocols
- Create an office schedule using a customized ideal-day template in order to maximize productivity and align with the doctor’s vision and financial goals for the practice
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